Acceptance of Terms and Use of Platform
By accessing, registering for, or using any part of the 197 platform, you agree to be fully bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use our platform.
The 197 platform is an online entertainment service intended exclusively for adults aged 18 and above who are located in Malaysia. By registering an account, you confirm that you meet the minimum age requirement and that your use of this service is lawful in your location.
197 reserves the right to modify these terms at any time. Users will be notified via an on-platform notice when material changes are made. Continued use of the platform after updated terms take effect constitutes your acceptance of those changes.
Account Creation and Security Responsibilities
Registration requirements
- Each user is permitted to register one account only. Multiple account registrations are prohibited and may result in all associated accounts being suspended.
- Information provided during registration must be accurate, current, and complete. Providing false or misleading information may result in account termination.
- Identity verification may be required before your first withdrawal or when unusual activity is detected on your account.
- Users are responsible for ensuring their account information is kept up to date and accurate at all times.
Password and account security
- You are fully responsible for all activity that takes place under your account, including any losses resulting from disclosing your password to a third party.
- 197 will never ask for your password via email or any external communication channel. Do not share your password with anyone.
- If you suspect your account has been accessed without your authorisation, change your password immediately and contact our support team.
- Using another person's account is strictly prohibited, even with the account owner's permission.
Payment and Transaction Information
All financial transactions on the 197 platform are conducted in Malaysian Ringgit (RM). Our platform supports commonly used local electronic payment methods in Malaysia, including online bank transfers and approved digital wallets.
Deposits are generally processed and credited to your account within a short timeframe, depending on your chosen payment method. All deposits are final and non-reversible once processed, unless a technical error confirmed by the platform has occurred.
Withdrawals from your 197 account are subject to successful identity verification. Minimum withdrawal amounts and daily transaction limits may apply. Current limits can be checked in your account settings or through the FAQ. 197 reserves the right to withhold or suspend withdrawals for compliance or security verification purposes.
Any disputes relating to transactions must be reported to customer support within 30 days of the transaction date. Disputes raised after this period may not be eligible for processing.
Usage Rules and User Conduct
Users of the 197 platform are required to comply with all applicable usage rules. Breaching any of the following rules may result in account suspension or termination:
- Fraud and manipulation: Any attempt to manipulate game outcomes, exploit system vulnerabilities, use automated software (bots), or engage in any form of cheating is strictly prohibited and may result in legal action.
- Money laundering: The 197 platform must not be used for any money laundering or illicit financing activities. We reserve the right to report suspicious activity to the relevant authorities.
- Multiple accounts: Owning or operating more than one account, whether individually or jointly with another person, is strictly prohibited.
- Promotion abuse: Any attempt to abuse promotions, bonuses, or special offers through unauthorised means is a breach of these terms.
- Unauthorised transactions: Using a credit card or payment method that does not belong to you, or carrying out transactions without the authorisation of the legitimate owner, is strictly prohibited.
197 reserves the right to investigate any account suspected of breaching these rules and to take appropriate action, including temporary suspension or permanent termination of the account.
Liability Limitations and Intellectual Property
Limitation of liability
197 provides the platform on an as-is basis and does not guarantee that the service will be free from interruptions or technical errors at all times. We are not liable for losses arising from service disruptions, technical failures, or circumstances beyond the platform's control.
To the extent permitted under applicable Malaysian law, 197's total liability to any user is limited to the amount deposited by that user in the 30 days preceding the claim.
Third-party links that may appear on the 197 platform do not constitute our endorsement of or responsibility for the content, privacy policies, or practices of those sites. Users access third-party links at their own risk.
Intellectual property ownership
All content, designs, logos, trademarks, software, and other materials on the 197 platform are the exclusive property of 197 or parties who have licensed them to us. This content is protected under applicable intellectual property laws.
Users may not reproduce, copy, distribute, publicly display, or create derivative works from any platform content without prior written consent from 197. Using 197's name, logo, or brand materials for commercial purposes without authorisation is prohibited.
Account Policy, Changes to Terms & Applicable Law
Account suspension and closure
197 reserves the right to suspend or close a user's account without prior notice under the following circumstances: breach of terms and conditions, suspected fraudulent activity, requests from competent authorities, or legal compliance reasons. Account suspensions for technical or administrative reasons are temporary, and users will be notified accordingly.
Users may also close their own account at any time by contacting 197 customer support. Any valid funds remaining in the account will be refunded upon completion of the verification process, subject to the relevant terms and conditions.
Changes to terms and jurisdiction
197 reserves the right to modify these terms and conditions at any time to reflect changes in services, legal requirements, or platform policies. Users are encouraged to review this page periodically to stay informed of the latest terms.
These terms and conditions are governed by the laws applicable in the jurisdiction where 197 operates. Any disputes arising from or in connection with the use of this platform shall be resolved through the appropriate channels under the relevant laws.
For any enquiries regarding these terms, you may reach us via support email or read our FAQ us for more information.
Know the Terms, Play with Confidence
If you have read and understood these terms, you may proceed to register a 197 account or log in to your existing account.